Identifying information such as first name, last name, date of birth, email address, phone number, physical address and emergency contact (name, phone, and relationship) are captured for safety purposes. In case of emergency or a safety concern, this information could be used to ensure your wellness.
Your email address is also used for appointment confirmation and reminders.
Credit card information is only entered when purchasing sessions beyond sponsored sessions. Stripe (stripe.com) is used for this process, and Counselling by GreenShield Health does not store any credit card information.
We collect your age information in order to match you with a counsellor that works with your age group. Questions about your age, general health, mental health, and life or work stressors are used for personalizing the matching process and helping you get connected with professionals that are most specialized for your psychological needs.
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