Troubleshooting: I'm having trouble with my verification code

• Problem: I have not received my verification code.

• Solution: Check the Junk Mail folder in your email or refresh your email screen.

• Problem: The verification code that was entered is invalid.

• Solution: If the wrong verification code is entered 5 times, you will need to call customer support at at 1-888-525-7587 to unlock your account.