What services are available through Telemedicine?

Telemedicine provides you with a quick access to healthcare professionnals from the comfort of your home. While you can benefit from a large array of services through MyARTA Health Hub's Telemedicine platform, some procedures cannot be performed remotely and will require an in-person consultation.

The table below describes what our healthcare professionals can and cannot do for you via Telemedicine.

Caution

Note: All available services are performed at the discretion of the healthcare professional, based on their assessment of the situation. The use of our Telemedicine platform to consult with a professional does not guarantee the provision of any specified service.

Available via Telemedicine	NOT available via Telemedicine
Medical advice for non-urgent health issues Referrals to a medical specialist Prescriptions and renewals for most medications Medical notes to justify up to 7 days of absence from school or work, dating up to 7 days in the past Lab requisitions Medical imaging requisitions (e.g. MRI, ultrasound, x-ray, etc.)	Treatment for medical emergencies Prescriptions for narcotics and other controlled medications Short- or long-term disability forms or other documents associated with a workplace accident or medical leave of absence Medical notes to justify more than 7 days of absence from school or work, or backdated by more than 7 days