Why are there multiple submissions for the same drug on the same day? Is my pharmacy getting paid more than once?

It is not uncommon for a pharmacy to transmit a claim several times if they need to make an adjustment to the quantity or days supply for your medication. Our system saves these transactions and displays them in your claims information – even the unsuccessful attempts. If you refer to the ‘Paid Amount ($Cdn)’ when viewing your online claims information, you will notice only one of the transactions will have paid.