Submit supporting documents for an audited claim

1. From the Navigation Bar, select Coverage and then select Claims History.

2. Select the claim that is marked Attention.

3. Select the Upload button and attach all supporting documents.

4. Select Attach to Claim.

The status of the claim will change from Attention to In Progress.

If you would prefer to submit your documents by mail, send your supporting documents to the following address:

Audit Department P.O. Box 1605 Windsor, ON N9A 0C1

Note: To avoid delays, please make sure to reference the audit number on your documents.